Free & Easy Returns Policy

1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on the Staffkart app or website.
2. Return requests must be raised within 14 days for all items from the date of delivery.
3. All Staffkart items are 100% authentic, provided by trusted brands, and are covered under the Money Back Guarantee.
4. For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.

Valid Reasons to Return an Item

1. Delivered product is damaged (i.e. physically destroyed or broken) or defective (e.g., unable to switch on).
2. Delivered product is incomplete (i.e. has missing items and/or accessories).
3. Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired).
4. Delivered product does not match the product description or picture (i.e. product not as advertised).
5. Delivered product does not fit (i.e. size is unsuitable).

Issuance of Refunds

1. If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.
2. The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed.